WELCOME TO CUSTOMER SUPPORT PAGE
What services you provide?
Universal Orthodontic Lab, Inc. is a full-service custom orthodontic laboratory. We offer several types of active and passive retainer designs. We take pride in the quality of our wire bending and acrylic finishing. We offer a full selection of acrylic colors and designs. Please be sure to reference our Color Guide and the Acrylic Decal Designs when ordering retainers. We look forward to receiving a case from your practice.
I am a new customer, I would like to work with Universal Orthodontic Lab.
Our customer support team is ready to assist you. Feel free to contact us at
877-771-0770. Or simply fill out the new customer questionnaire form here, then one of our friendly customer team will contact you.
Does Universal Orthodontic Lab receive 3D cases?
Universal Orthodontic Lab provides Digital Prescription Application. It is web base application to submit, manage, and track all your orthodontic lab prescriptions and it is to create patient appliances. Feel free to contact us at 877-771-0770 or click here for more information.
What are the business hours of Universal Orthodontic Lab?
Universal Orthodontic Lab normal business hours are Monday through Friday, 7:00 am to 3:30 pm (PST).
What is the processing time?
We ship the majority of our cases back in 5-7 business days to our customers via FEDEX and local delivery companies to ensure prompt turn around. Please contact our customer support team if you need to rush your case. Additional fees may apply.
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